I went to The Auckland Hotel for Christmas and the majority of people became very ill, with a number of people having to go to hospital. This was not... read more a bug as I still feel ill over a week later. As I was being sick I had to remain in my room which I found cold and when I requested heating I was informed that it was on a timer and could not be altered. I would not recommend this hotel, especially for the older traveller.

  I’ve just returned from a New Year tour with Chris Cooper Tours. From arriving to departing everything was brilliant. Laura greeted us on arrival and gave a review of the... read more hotel amenities. Food was lovely with plenty of choices plus extras. All staff were very friendly and couldn’t do enough to assist, even the rooms were valeted every day. The hotel is very well located on Morecambe Bay promenade so close to the town centre and views towards the Lake District. On departure Laura again bid us farewell and hoped to meet us again soon. I would certainly make a return visit here. Thank you everyone.

  Excellent location on the seafront close to all the local attractions. Good breakfast, plenty of choice on the menu and all well cooked and fresh, served in the pleasant dining... read more room with friendly and swift service. Bedroom was clean and equipped with everything you need for a short stay.

  Spent four days at this lovely hotel nothing was too much trouble for them. Food good all tastes catered for. Rooms clean, ours was lovely at the front overlooking... read more the beach. Adequate entertainment or just sit and have a drink in the quiet area. All the staff were very friendly and cheerful.

  Just come back from a 4 day coach trip and the stay at this Hotel it was a plesant experience, The rooms were a good size, the Food was... read more very good, The Staff were very helpful warm and friendly. and our friday night entertainment was so good.

  Spent a weekend away with friends at The Auckland hotel. We arrived by coach later than expected due to terrible traffic congestion.

Laura came and met us when... read more we arrived and explained everything perfectly and was extremely helpful during check in. Even after our late arrival we didn't have to worry, the staff at the hotel took care of everything.

I can honestly say I have never seen such care and attention from a hotel. Some say that the old fashioned values are long gone but not here. You are looked after from the moment you enter the hotel to the moment you leave.

The rooms are really comfortable and clean, entertainment was very good.

I really couldn't recommend The Auckland Hotel enough.

I will be booking again in the future without a doubt. More

  Great hotel good food and very friendly staff very clean and in a fantastic location enjoyed our stay and would stay there again no problems .during our stay the fire... read more alarm was activated prooving that all works OK keeping everyone safe

  We arrived for 1 night as a stop gap when travelling to York .
The receptionist was so helpful and nothing was too much trouble. Do not be disappointed... read more , the decor is dated but the room was spacious, clean and the beds very comfortable. Even the pillows were comfy! We ate out at a lovely restaurant called Fusion ( I have been unable to review) the most welcoming, friendly little place where the waitress was just brilliant, Anya was a credit to them .
We came back to the hotel where the mainly elderly guests were being entertained by a local singer . We had the best night singing and dancing with them .
Never judge a book by its cover .
Warm , friendly and a great stay x More

  We've just returned from a wonderful week touring the lakes and Yorkshire Dales. The Auckland hotel was the ideal base. From checking in to leaving the staff were tremendous, very... read more friendly and approachable nothing was too much trouble.
Everywhere was sparkling clean, plenty of hot water and beautifully soft fluffy white towels.
The food was excellent ( my husband particularly enjoyed breakfast) hot , well cooked presented and served.
We would definitely pay a return and can highly recommend this hotel.

  A three day break.We were looking for a Dbb and somewhere with entertainment.We arrived on the Saturday.Parking is situated at the back of the hotel accessed along a narrow lane.The... read more area is very small and cars are parked tightly together.Glad my husband drove as I wouldn't have been able to navigate as well as he did. We were lucky to get the space as alternative parking has to be paid for across from the hotel. Our rooms were to the front of the hotel with beautiful views of the sea. Very comfortable for a two star hotel.Only downside was the shower.Very poor considering the rest of the room.
Despite being told their would be there was no entertainment on the Saturday or the Sunday until the coach parties arrived and this was disappointing.Yes there was entertainment in nearby locations but that wasn't what we wanted.
Food was basic and well cooked.Better on the Saturday and before the coach parties arrived.
Staff all very pleasant and helpful.
We would return as it has a lovely location and good value but please try to update the showers. More

  I visited on a #KirbysCoaches holiday. I was apprehensive before my visit after reading some of the reviews. I need not have been. Although our coach was delayed and we... read more arrived well after dinner time we were warmly welcomed at the hotel by both management and staff. We went straight into dinner. Each day there was a choice of at least three main courses which were generally selected in the morning (apart from our arrival day). There were choices, too, of starter and dessert. Nothing was too much trouble for the friendly staff and the food arrived hot and freshly prepared. Don’t expect gourmet food, it’s not that sort of hotel. Do expect wholesome home cooked food. Breakfast likewise had a large menu and you could choose whatever you wanted from the menu and mix and match as desired.
My room was comfortable, as a single it was a little tight on space and the shower was a little cramped. All was well decorated and fresh looking. There were ample tea and coffee supplies and a good tv. The bed was very comfortable and I slept well. I was not fortunate enough to have a sea view but the views from the lounge were superb and the seating comfortable. The beach is just across the road and the town centre a short walk away.
Altogether an enjoyable stay. More

  Every single member of staff were very friendly and helpful and could not do enough for you. The food was excellent as was the evening entertainment. Honestly if you are... read more in the Morecambe area you have to stay here. This hotel is a real gem in the north and the owners and staff make your stay a real delight.

  Bay view room which had a lovely outlook but it was very small. The walls are a little thin between rooms as you could hear a child crying for ages... read more in the room on one side and coughing from the other side and in the middle of the night what sounded like someone falling out of bed.
Over all clean very helpful and very pleasant staff both in reception and for breakfast.

  Stayed one night, and brought the parents as a treat. Or not in this case. We paid extra for the bay view, which was beautiful, but the rooms... read more were so not worth what we paid for them. I have stayed in much nicer, modern hotels for the same sort of money. Our room wasn't big enough to swing a cat, certainly nothing like the pictures and was very tired. The bathroom had an unclean smell and the shower was positively dangerous, going from lukewarm to red hot without warning. Saying all that, the bed was comfy, but the room was ridiculously hot, and it wasn't even a nice day. We were fortunate that our window opened wide, so we slept at the opposite end of the bed to get the breeze, but then had to contend with the noise of the seagulls at the crack of dawn. Unfortunately as our parents were a floor higher their window would not open wide, and they had little sleep due to the heat. Every time someone went in or out of the room next to us, our headboard banged, and the walls are paper thin. The hotel seemed to be running on a skeleton staff, every time you wanted something, either reception or the bar you had to ring the bell and someone came. We only had one drink in the bar, so one small red (vinegar), one medium white (awful, tasted like... Stayed one night, and brought the parents as a treat. Or not in this case. We paid extra for the bay view, which was beautiful, but the rooms were so not worth what we paid for them. I have stayed in much nicer, modern hotels for the same sort of money. Our room wasn't big enough to swing a cat, certainly nothing like the pictures and was very tired. The bathroom had an unclean smell and the shower was positively dangerous, going from lukewarm to red hot without warning. Saying all that, the bed was comfy, but the room was ridiculously hot, and it wasn't even a nice day. We were fortunate that our window opened wide, so we slept at the opposite end of the bed to get the breeze, but then had to contend with the noise of the seagulls at the crack of dawn. Unfortunately as our parents were a floor higher their window would not open wide, and they had little sleep due to the heat. Every time someone went in or out of the room next to us, our headboard banged, and the walls are paper thin. The hotel seemed to be running on a skeleton staff, every time you wanted something, either reception or the bar you had to ring the bell and someone came. We only had one drink in the bar, so one small red (vinegar), one medium white (awful, tasted like the bottle had been open ages), one bottle of Black Sheep and half a strongbow (as apparently they cannot serve half a guinness) came to £16.40!!!! which if the wine had been decent, maybe wouldnt have been too bad. And funny but not funny because if there had been more than us in the bar it would take a while, but the card machine only works if you hold it up near the window, not really great!
We had booked bed and breakfast, and when we checked in the receptionist assumed that we wanted to eat breakfast together without checking, so we had a table for four in the morning. Breakfast was particularly busy and had a good number of staff, unlike the previous day, although we waited outside the restaurant for a good 5 minutes before we were acknowledged. We wish we hadnt bothered as the food was awful. Bacon was still pink, sausage undercooked, fried bread fried in oil that was so well used it tasted awful, mushrooms tinned, and about 4 quarters on the plate. Definitely not worth the money, and looking round there were a lot of plates with food left on them.
All the above really lets the hotel down, but what we would say is that the staff and their attitude were second to none. The receptionist was very friendly, helpful and courteous, as were the other staff that we had dealings with. Would we stay here again, no I'm afraid not. More

  Great communications prior to arrival. Lovely fresh, warm an clean feeling as soon as you enter. Laura who was on reception was so lovely, cheery and welcoming - excellent customer... read more service. Can’t remember last hotel we had same welcome. Areas - all very bright, clean and cheery. Room - we had a triple room, again very clean and bright. Nice bedding, lovely white towels. Although no bath in room the shower was of a good size with a great shower and nice shower gel etc. Hairdryer in room with a table and chair - didn’t feel it was claustrophobic as some triple rooms feel. We had a very comfortable sleep. Breakfast - this was optional - we paid £8 each for breakfast which was worth EVERY penny! Amazing - lots of options including vegetarian option. Was a great start to the day. Everything was cooked perfect - well done to the chefs and waitresses who were all very nice, smiley and efficient. There is also a lift if required. We arrived later in the evening so no meals were being served. My husband and granddaughter went to get food but most places they went were only doing taje aways whuch they got. On return to the hotel they asked for cutlery which was no problem at all and allowed them to eat their carry out in the restaurant at a table rather than the bedroom which they really appreciated (I... Great communications prior to arrival. Lovely fresh, warm an clean feeling as soon as you enter. Laura who was on reception was so lovely, cheery and welcoming - excellent customer service. Can’t remember last hotel we had same welcome.
Areas - all very bright, clean and cheery.

Room - we had a triple room, again very clean and bright. Nice bedding, lovely white towels. Although no bath in room the shower was of a good size with a great shower and nice shower gel etc.
Hairdryer in room with a table and chair - didn’t feel it was claustrophobic as some triple rooms feel. We had a very comfortable sleep.

Breakfast - this was optional - we paid £8 each for breakfast which was worth EVERY penny! Amazing - lots of options including vegetarian option. Was a great start to the day. Everything was cooked perfect - well done to the chefs and waitresses who were all very nice, smiley and efficient.

There is also a lift if required.

We arrived later in the evening so no meals were being served. My husband and granddaughter went to get food but most places they went were only doing taje aways whuch they got. On return to the hotel they asked for cutlery which was no problem at all and allowed them to eat their carry out in the restaurant at a table rather than the bedroom which they really appreciated (I didn’t have ). A lovely touch.

The hotel is situated overlooking the promenade- great location. We were only there as a stopover to break up a long journey. Morcambe looked a lovely place, after our stay has given us thoughts of returning for a few days in the future and would most definitely stay at The Auckland.

Well done to all your staff, cleaners who I often are forgotten about but they are the ones who gives a place the WOW factor for cleanliness and your cleaners definitely does so well. As I have said prior, all staff we met were brilliant and the behind the scenes staff , ie chefs.
Thank you one and all - we had a great stay More

  We stayed at Aukland hotel 7th to 14 th August with a Hunts coach trip. We had a warm welcome from everyone .Our cases were swifly taken to our room... read more .The sea view room was lovely,clean and spacious with a walk in shower in the bathroom The food was great and we certainly didnt go hungry ! The staff were efficient and friendly We would recommend the Aukland hotel ,it was excellent from every aspect

  Stayed at The Auckland for 1 night and it was lovely and clean, check in was quick and we got a room with a view of the bay and promenade.... read more The twin room was clean and had its own en suite bathroom, towels where plentiful and bathsheet was a brilliant size.
We stayed on a bed and breakfast basis and had a brilliant nights sleep even though we had the window open all night.
The breakfast service and the food was excellent the staff made you feel welcome and they were efficient serving food and drink. My friend enjoyed the fresh cafetiere coffee and we both had the full English with poached egg, the fact you could ask for more of anything was great and we opted for another round of toast.
All the staff were polite and friendly and nothing seemed too much trouble.
Will stay again and recommend to friends. Next time it may be for a full weekend. More

  Requested a room accessible to walking frames with a sea view. Good sea view, not flat access as promised by hotel, but accessible. Lift broke down first night... read more of stay 91 and 83 year old stuck inside with lift alarm button ignored by hotel until another family member outside the lift was reached and raised the alarm with reception. Circa 50 minutes in total before release by the fire brigade. Terrifying for such elderly people - who couldn't even sit down in the tiny lift. Luckily 25 year old son with them and able to keep them calm whilst they waited for help.

  Very Friendly Hotel. Staff were friendly and helpful. Service at breakfast was exceptional and a good choice of food available.Parking was a bonus but is on a first come first... read more to park it is a little bit of a squeeze.
I would stay here again.

  Hotel very welcoming, the staff throughout our 4 day stay were the friendliest, most efficient and cheerfully helpful we have ever encountered. During these difficult times of staff... read more shortages etc. they worked their socks off to please. Thank you all. Our room didn’t have a view but we got the requested ground floor bedroom for my disabled husband which was a good size, walk in shower and perfectly clean. The views from the lounge and bar were lovely. The breakfasts and dinners throughout our stay were all delicious with a very good choice for all courses. One gets the impression that as long as guests are well fed, happy and fully satisfied every member of staff is fulfilled. If not they should be on the stage! More