Every single member of staff were very friendly and helpful and could not do enough for you. The food was excellent as was the evening entertainment. Honestly if you are... read more in the Morecambe area you have to stay here. This hotel is a real gem in the north and the owners and staff make your stay a real delight.

  Bay view room which had a lovely outlook but it was very small. The walls are a little thin between rooms as you could hear a child crying for ages... read more in the room on one side and coughing from the other side and in the middle of the night what sounded like someone falling out of bed.
Over all clean very helpful and very pleasant staff both in reception and for breakfast.

  Stayed one night, and brought the parents as a treat. Or not in this case. We paid extra for the bay view, which was beautiful, but the rooms... read more were so not worth what we paid for them. I have stayed in much nicer, modern hotels for the same sort of money. Our room wasn't big enough to swing a cat, certainly nothing like the pictures and was very tired. The bathroom had an unclean smell and the shower was positively dangerous, going from lukewarm to red hot without warning. Saying all that, the bed was comfy, but the room was ridiculously hot, and it wasn't even a nice day. We were fortunate that our window opened wide, so we slept at the opposite end of the bed to get the breeze, but then had to contend with the noise of the seagulls at the crack of dawn. Unfortunately as our parents were a floor higher their window would not open wide, and they had little sleep due to the heat. Every time someone went in or out of the room next to us, our headboard banged, and the walls are paper thin. The hotel seemed to be running on a skeleton staff, every time you wanted something, either reception or the bar you had to ring the bell and someone came. We only had one drink in the bar, so one small red (vinegar), one medium white (awful, tasted like... Stayed one night, and brought the parents as a treat. Or not in this case. We paid extra for the bay view, which was beautiful, but the rooms were so not worth what we paid for them. I have stayed in much nicer, modern hotels for the same sort of money. Our room wasn't big enough to swing a cat, certainly nothing like the pictures and was very tired. The bathroom had an unclean smell and the shower was positively dangerous, going from lukewarm to red hot without warning. Saying all that, the bed was comfy, but the room was ridiculously hot, and it wasn't even a nice day. We were fortunate that our window opened wide, so we slept at the opposite end of the bed to get the breeze, but then had to contend with the noise of the seagulls at the crack of dawn. Unfortunately as our parents were a floor higher their window would not open wide, and they had little sleep due to the heat. Every time someone went in or out of the room next to us, our headboard banged, and the walls are paper thin. The hotel seemed to be running on a skeleton staff, every time you wanted something, either reception or the bar you had to ring the bell and someone came. We only had one drink in the bar, so one small red (vinegar), one medium white (awful, tasted like the bottle had been open ages), one bottle of Black Sheep and half a strongbow (as apparently they cannot serve half a guinness) came to £16.40!!!! which if the wine had been decent, maybe wouldnt have been too bad. And funny but not funny because if there had been more than us in the bar it would take a while, but the card machine only works if you hold it up near the window, not really great!
We had booked bed and breakfast, and when we checked in the receptionist assumed that we wanted to eat breakfast together without checking, so we had a table for four in the morning. Breakfast was particularly busy and had a good number of staff, unlike the previous day, although we waited outside the restaurant for a good 5 minutes before we were acknowledged. We wish we hadnt bothered as the food was awful. Bacon was still pink, sausage undercooked, fried bread fried in oil that was so well used it tasted awful, mushrooms tinned, and about 4 quarters on the plate. Definitely not worth the money, and looking round there were a lot of plates with food left on them.
All the above really lets the hotel down, but what we would say is that the staff and their attitude were second to none. The receptionist was very friendly, helpful and courteous, as were the other staff that we had dealings with. Would we stay here again, no I'm afraid not. More

  Great communications prior to arrival. Lovely fresh, warm an clean feeling as soon as you enter. Laura who was on reception was so lovely, cheery and welcoming - excellent customer... read more service. Can’t remember last hotel we had same welcome. Areas - all very bright, clean and cheery. Room - we had a triple room, again very clean and bright. Nice bedding, lovely white towels. Although no bath in room the shower was of a good size with a great shower and nice shower gel etc. Hairdryer in room with a table and chair - didn’t feel it was claustrophobic as some triple rooms feel. We had a very comfortable sleep. Breakfast - this was optional - we paid £8 each for breakfast which was worth EVERY penny! Amazing - lots of options including vegetarian option. Was a great start to the day. Everything was cooked perfect - well done to the chefs and waitresses who were all very nice, smiley and efficient. There is also a lift if required. We arrived later in the evening so no meals were being served. My husband and granddaughter went to get food but most places they went were only doing taje aways whuch they got. On return to the hotel they asked for cutlery which was no problem at all and allowed them to eat their carry out in the restaurant at a table rather than the bedroom which they really appreciated (I... Great communications prior to arrival. Lovely fresh, warm an clean feeling as soon as you enter. Laura who was on reception was so lovely, cheery and welcoming - excellent customer service. Can’t remember last hotel we had same welcome.
Areas - all very bright, clean and cheery.

Room - we had a triple room, again very clean and bright. Nice bedding, lovely white towels. Although no bath in room the shower was of a good size with a great shower and nice shower gel etc.
Hairdryer in room with a table and chair - didn’t feel it was claustrophobic as some triple rooms feel. We had a very comfortable sleep.

Breakfast - this was optional - we paid £8 each for breakfast which was worth EVERY penny! Amazing - lots of options including vegetarian option. Was a great start to the day. Everything was cooked perfect - well done to the chefs and waitresses who were all very nice, smiley and efficient.

There is also a lift if required.

We arrived later in the evening so no meals were being served. My husband and granddaughter went to get food but most places they went were only doing taje aways whuch they got. On return to the hotel they asked for cutlery which was no problem at all and allowed them to eat their carry out in the restaurant at a table rather than the bedroom which they really appreciated (I didn’t have ). A lovely touch.

The hotel is situated overlooking the promenade- great location. We were only there as a stopover to break up a long journey. Morcambe looked a lovely place, after our stay has given us thoughts of returning for a few days in the future and would most definitely stay at The Auckland.

Well done to all your staff, cleaners who I often are forgotten about but they are the ones who gives a place the WOW factor for cleanliness and your cleaners definitely does so well. As I have said prior, all staff we met were brilliant and the behind the scenes staff , ie chefs.
Thank you one and all - we had a great stay More

  We stayed at Aukland hotel 7th to 14 th August with a Hunts coach trip. We had a warm welcome from everyone .Our cases were swifly taken to our room... read more .The sea view room was lovely,clean and spacious with a walk in shower in the bathroom The food was great and we certainly didnt go hungry ! The staff were efficient and friendly We would recommend the Aukland hotel ,it was excellent from every aspect

  Stayed at The Auckland for 1 night and it was lovely and clean, check in was quick and we got a room with a view of the bay and promenade.... read more The twin room was clean and had its own en suite bathroom, towels where plentiful and bathsheet was a brilliant size.
We stayed on a bed and breakfast basis and had a brilliant nights sleep even though we had the window open all night.
The breakfast service and the food was excellent the staff made you feel welcome and they were efficient serving food and drink. My friend enjoyed the fresh cafetiere coffee and we both had the full English with poached egg, the fact you could ask for more of anything was great and we opted for another round of toast.
All the staff were polite and friendly and nothing seemed too much trouble.
Will stay again and recommend to friends. Next time it may be for a full weekend. More

  Requested a room accessible to walking frames with a sea view. Good sea view, not flat access as promised by hotel, but accessible. Lift broke down first night... read more of stay 91 and 83 year old stuck inside with lift alarm button ignored by hotel until another family member outside the lift was reached and raised the alarm with reception. Circa 50 minutes in total before release by the fire brigade. Terrifying for such elderly people - who couldn't even sit down in the tiny lift. Luckily 25 year old son with them and able to keep them calm whilst they waited for help.

  Very Friendly Hotel. Staff were friendly and helpful. Service at breakfast was exceptional and a good choice of food available.Parking was a bonus but is on a first come first... read more to park it is a little bit of a squeeze.
I would stay here again.

  Hotel very welcoming, the staff throughout our 4 day stay were the friendliest, most efficient and cheerfully helpful we have ever encountered. During these difficult times of staff... read more shortages etc. they worked their socks off to please. Thank you all. Our room didn’t have a view but we got the requested ground floor bedroom for my disabled husband which was a good size, walk in shower and perfectly clean. The views from the lounge and bar were lovely. The breakfasts and dinners throughout our stay were all delicious with a very good choice for all courses. One gets the impression that as long as guests are well fed, happy and fully satisfied every member of staff is fulfilled. If not they should be on the stage! More

  Great hotel staff are brilliant Car park to the back clean rooms breakfast served promptly and efficiently Hotel has a lift with a wonderful sea view from the lounge and... read more outside area perfect for sitting and watching the sunset added extra was the musician playing we joined in and had a great night Well done we will definitely visit again

  I just spent six days at The Auckland Hotel.That was my 7th visit and my sisters 1st.
Everything was really good and well organized.
We were given a lovely seaview... read more room,which was a bonus.Room 115.
The Covid rules were adhered to and we felt totally safe.
There was two separate dining rooms and everythingwas brought to us.That was good.
There was always a good selection of meals.We enjoyed the meals very much and the Staff were excellent.
We hope to return soon.

  Had a lovely stay, hotel very clean and welcoming. Staff were efficient, helpful and kind. We had an incident when a moron who had consumed too much alcohol set off... read more the fire alarm at 2.30 in the morning. The night manager, Roy, quickly and efficiently dealt with the problem and we were soon back in bed. A credit to the hotel.
Up the next morning to an excellent breakfast and loads of apologies from the staff although no fault of theirs.
Well worth a visit

  My Wife Kath, and I recently spent a week in this Brilliant Hotel situated on the sea front in Morecambe Lancs. Our initial contact with Clair was very smooth... read more and helpful
and several special requests we made were all fulfilled By this very patient and helpful Lady. The Food in the spotless restaurant was excellent and I can honestly say that in the Hundreds of hotels in which we have stayed all over the world, the meals, both Breakfast and Evening meals were probably the best we have had. All of the staff with whom we came into contact were very efficient and friendly. Sorry that I cant remember all of the names, but the ones that we had most dealings with deserve a mention. Our housekeeping Lady Donna was a star. Reception team, Nigel , Clair, and Chloe, were very helpful at all times. In the dining room Julie seemed to be the leader of an excellent bunch of young people. The Bar was run on a table service basis due to covid rules.But Ian and Ste, had it all under control and service was very efficient and Jolly.. To sum up this was a brilliant holiday and we have booked to return in the near future Thank You all.
James Ingham. More

  Me and my partner stayed here over weekend
Worst hotel I’ve ever stayed in
Are room was tiny and not the cleanest
Had to keep curtains closed... read more backed on to other rooms
Could hear all goings on from other rooms
We had very little sleep
We did complain and basically staff not interested
Found few to be very rude
Don’t bother bringing a car very limited parking spaces
Breakfast was ok
Looks nothing like the photos on here
Very disappointed

  This was by far the worst hotel we’ve ever stayed in. We paid £70 to stay in a cupboard basically. The bathroom was even worse, being pregnant didn’t help,... read more the bathroom was that small we had to leave the door open, the sink didn’t even fit into the bathroom it was actually in the corner of the room! the shower holder was broke so my 6’5’’ partner had to hold the shower above his head to get washed. The room is so stuffy because it’s so small we had to leave the windows open all night. Horrendous idea. Understandably we are by the sea but by god the noise from the bird that seemed to be living outside the window was ridiculous. It was constant and never stopped the whole night, never slept a wink. The hotel rooms are so thin and the hotel mustn’t have a noise policy as there was someone in another room up talking and singing all night and we could hear every word. Being 7 months pregnant I was NOT prepared to walk around the hotel looking for the night porter at 3 o’clock in the morning. The hygiene standards were disgusting. There was a hair on the pillow when we first arrived, the widows were rotten, I mean given the view we had it wouldn’t have made a difference but still! There was a dead spider on the wall and in the bathroom there... This was by far the worst hotel we’ve ever stayed in. We paid £70 to stay in a cupboard basically. The bathroom was even worse, being pregnant didn’t help, the bathroom was that small we had to leave the door open, the sink didn’t even fit into the bathroom it was actually in the corner of the room! the shower holder was broke so my 6’5’’ partner had to hold the shower above his head to get washed.

The room is so stuffy because it’s so small we had to leave the windows open all night. Horrendous idea. Understandably we are by the sea but by god the noise from the bird that seemed to be living outside the window was ridiculous. It was constant and never stopped the whole night, never slept a wink.
The hotel rooms are so thin and the hotel mustn’t have a noise policy as there was someone in another room up talking and singing all night and we could hear every word. Being 7 months pregnant I was NOT prepared to walk around the hotel looking for the night porter at 3 o’clock in the morning.

The hygiene standards were disgusting. There was a hair on the pillow when we first arrived, the widows were rotten, I mean given the view we had it wouldn’t have made a difference but still! There was a dead spider on the wall and in the bathroom there was mould in the shower and the bath Mat looked liked an infection waiting to happen! The kettle had rust in the bottom and one of the plastic glasses you had to drink out of was all cracked. Hotels should be thoroughly cleaned after every guest but clearly this was not the case. You would think it would be given the whole COVID circumstances.

I can’t believe the hotel have the audacity to charge £70 for a nights stay and that price didn’t even included breakfast? Had we of paid £25-£35 for the night we probably would have expected it to be this bad to be honest £70 was ridiculous! We couldn’t even get a parking space in the hotels car park because it was full so had to park across the road on the sea front and leave golf clubs etc on show and hope our car did not get broken it. If the room had been properly advertised online we certainly would not have booked but of course the hotel are not going to show those kind of rooms online.

you shouldn’t have to stand and complain about the hygiene of a room especially because of Covid times and certainly not after paying £70 to stay there.

Safe to say we left first thing and got out of there as quick as possible. We will not be back. More

  We have just got back from a week stay at the Auckland Hotel.
Wonderful comfortable beds, very clean. We had a great sea view. room no 214. Bathroom very small... read more but serviceable. Food well presented and tasty, loved the breakfast, plenty of choice. The fish and chips for dinner was best ever.
Entertainment poor, but under todays conditions........ staff very helpful and friendly. Good location, can get a bus straight to Lancaster £5 day traveller, get off and on wherever. . Arndale shopping, pleasant sea front for walks. We stayed here to visit all the lakes etc.
I would recommend this hotel for a cheap and cheerful break away. Thank you.

  got there and booked in took a long time and the gentleman that was booking us in cancelled my card twice told him all it required is my pin and... read more if he didn't get it right my card was unusable and it was the only one I had on me well got it right third time rooms okay bathroom a bit small but does the job now breakfast 1st morning got my Weetabix in a single pack had 2 and was given extra milk 2nd morning well to be desired got one Weetabix with milk already poured on which make it all soft they should get teach there staff the same and evening meal did ask one night what was on menu it was about 6.40 got told you need to tell me in the next 5mins if you want but I'm still waiting to find out what was on menu More

  Just returned from an Alfa trip to Morecambe, staying at the Auckland, excellent break , lovely food , really well cooked, good choice. the main thing that really made... read more our stay
was the fantastic staff, they go out of their way for you, nothing is too much trouble. Well done to Nigel and Chloe for having such lovely staff, keep it up. 12/10

  Stayed here this week with my elderly Mum having not seen her much during the pandemic. Felt very safe due to the excellent arrangements for Covid.The staff here are so... read more friendly and always have a smile. The food is delicious. Rooms are spotless and comfortable. Suitable for families with children, couples and groups. Everyone is made to feel welcome. The hotel is very well run and nothing is too much trouble. What a team!

  Comfortable hotel on seafront.Very clean,spacious rooms with very comfortable bed.Great evening meal and generous breakfast served by very helpful staff.Family run hotel with staff having pride in their work.Would recommend... read more as great value for money